What is Intranet Needs Analysis?

Meaning & Definition

Intranet Needs Analysis

Intranet needs analysis, also known as an intranet requirements analysis or assessment, is the process of systematically evaluating an organization’s specific requirements and objectives in order to design and implement an intranet that effectively meets those needs. It involves gathering information about the organization’s goals, workflows, user requirements, and technical constraints to develop a clear understanding of what the intranet should deliver. The primary goal of intranet needs analysis is to ensure that the intranet is aligned with the organization’s strategic objectives and operational requirements.

The key steps in conducting an intranet need analysis typically include:

• Identifying Stakeholders

Identify and engage with key stakeholders within the organization, including executives, department heads, employees, and IT staff. These individuals will provide valuable insights into their department’s needs and requirements.

• Defining Goals and Objectives

Work with stakeholders to clarify the goals and objectives for the intranet. Determine what the organization hopes to achieve with the intranet, such as improving internal communication, enhancing collaboration, or streamlining processes.

• User Requirements

Understand the needs and expectations of end-users, including how they work, the information they require, and the tasks they need to perform using the intranet. Gather user feedback and conduct surveys or interviews.

• Content and Information Analysis

Analyze the types of content and information that need to be accessible on the intranet. This includes identifying critical documents, policies, procedures, and other resources.

• Workflow Assessment

Examine the organization’s existing workflows and business processes. Determine how the intranet can support or optimize these processes and make them more efficient.

• Technical Constraints

Assess any technical constraints, such as existing IT infrastructure, security requirements, and compatibility with other systems and software used within the organization.

• User Training and Support

Identify training needs for employees to effectively use the intranet and understand any support requirements.

• Budget and Resources

Determine the budget available for intranet development, maintenance, and ongoing support. Define the resources needed, including personnel and technologies.

• Benchmarking

Research and benchmark against industry best practices and other organizations with successful intranet implementations to gather insights and ideas.

• Prioritization

Prioritize requirements and objectives based on their strategic importance and feasibility.

• Documentation

Document the findings and requirements gathered during the analysis phase in a clear and organized manner. This document serves as a foundation for the intranet development project.

• Alignment with Strategy

Ensure that the intranet requirements align with the overall strategic goals and priorities of the organization.

The results of the intranet need analysis to provide the foundation for the design and development of the intranet. By conducting a thorough analysis, organizations can create an intranet that not only meets immediate needs but also adapts to future requirements and growth. It helps ensure that the intranet is a valuable and effective tool for enhancing internal communication, collaboration, and information sharing within the organization.