The 8 Most Latest Document Management Trends in 2023

Date: 04-Mar-2023

Document Management Trends

Organizations have shifted away from paper documents and embraced digital document management. This practice has been essential to business operations for decades, but current document management strategies differ significantly from those of the past. Knowledge management software is essential, and if your company hasn’t yet adopted it, they are behind the competition.

The following 8 trends are predicted to define document management in 2023:

1. The Cloud is the Biggest Goal.

When cloud computing first came onto the scene, people were uncertain of its capabilities. Now, it is evident that cloud technology is here to stay.

Cloud computing has had a major influence on document management systems. Documents are now available 24/7 with no need to be connected to a specific computer or network; an internet connection is all you need.

Cloud computing also provides scalability and cost-efficiency, making it the best choice for businesses of any size. Its convenience and reduced costs make it the driving force behind top document management systems.

2. It is Crucial to Integrate Socially.

Social media has drastically changed how we use the internet, communicate, shop, and read the news. Popular platforms like Facebook, Instagram, and Twitter have made it easier to stay in touch with friends and colleagues, making them preferred methods of communication over email and phone.

The term “social” used to mean catching up with family and friends but now is common in business. Social technology has been integrated into document management and intranet file-sharing systems. Now, users can interact with content by liking, commenting, tagging, or searching for files. This creates a smooth experience for organizing, storing, and revising files.

3. Development Must be Adaptable to Mobile Devices.

Your tablet or smartphone, which are tools that have streamlined the workday, are checked frequently during the day.

Professionals of today need access to crucial data and papers at all times because they are continuously on the move. A mobile app for an intranet is typically required for document management software in order for it to be usable from mobile devices. But just making something accessible isn’t enough; the user experience also needs to be good. Mobile-friendly development for your software platform is essential as interest in mobile devices grows.

4. The Best Option is to Use Customer Portals.

Your employees and clients are essential to your organization’s success. Customer satisfaction affects your profitability. Modern clients are tech-literate, so it’s important to engage them through your business technology. Document management software is ideal for this, especially with project management. Through customer portals on your company intranet, documents can be shared between project managers and clients. You can also set up social intranet software which allows customers to log in, access documents, ask questions, comment on documents uploaded, or download them. Intranet software improves customer relations by providing ease of use and transparency while aligning them with projects. An email has been used for this purpose but intranet software offers additional benefits.

5. Collaboration is Increasing.

Many business people say they are more productive when working alone. Although that might be the case in some circumstances, cooperation generally benefits projects—including document management.

Collaboration on documents has traditionally been done via email. However, email collaboration may be time-consuming and difficult, particularly when you need to track changes and refer to previous iterations of a file. These issues vanish when you’re interacting in a single social environment. The top software providers recognize the value of collaboration tools and have added this feature to their social intranet and document management solutions.

6. Project Management and Workflow are Now Included in the Picture.

Project management software has been used by many businesses across industries for years. However, traditional solutions usually act as stand-alone systems, requiring users to log into multiple platforms when a project status changes. Social intranet software offers an alternative, allowing users to integrate scheduling, workflow, communication, and document management in the same space. If your current document management platform does not support project management, it may be time to look for a new solution.

7. Scalability

Is your existing document management system capable of expanding along with your business as it grows? A software platform’s ability to scale is what allows it to achieve that. Business owners may easily change the size of their organization thanks to modern intranet document management software, which was created with scalability in mind.

8. The Cost of Services is Decreasing.

The software can be expensive, and many budget options don’t offer good value. However, some well-known software companies provide reasonably priced products and services. Previously, document management software was too costly for many organizations to consider. Now, vendors understand that their software must be affordable to become widely used. Thanks to cloud-based solutions and technological progress, customers can purchase high-quality document management and intranet software without exceeding their budgets.


Eight document management trends indicate what the future of document management software looks like. Businesses are moving away from single, outdated applications and instead selecting user-friendly, integrated solutions. Social technology, cloud computing, and mobile devices are all having major impacts on document management and making life easier for professionals in different industries.

If your current document management system is out-of-date, consider upgrading to intranet software such as Creative Social Intranet to remain competitive.


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