For a successful rollout of Intranet, companies generally spend resources on varied aspects including planning and designing. However Intranet Training is equally important for smooth running of Intranet with its maximum utilization. The normal process of Intranet launch starts by conducting internal meetings, evaluating demonstrations by different vendors and ends at finalizing the product and partner. But that is not all; you have to work on adding content on your Intranet to attract your employees. So you need to have a planned strategy to administer your site and train your employees to use the new platform effectively. Just announcing the successful installation is not enough if you want to make the launch successful and want faster adoption amongst your employees.

The first and foremost step is to set goals within the Intranet team depending on your needs and size of setup. This includes clear defining of the roles of administrator, user account manager and content manager. The important task is to define the responsibility of delivering Intranet training to end users and appointing a point of contact in case of any queries. There can be possibly an entire team or a single individual who will cater all the doubts and get employees accustomed to the new software environment. Once the roles are clearly defined you should define the expectation of each role for Intranet governance. Editors, Trainers, Maintenance Team should know their scope and perform tasks in given deadlines.