Strategy to Impact – How are you leveraging the Intelligence Wave
Technology is changing the way we work, and with the constantly changing ways in which we communicate, the potential implications of “intelligent” systems, and robots displacing jobs among many others, we’re seeing more examples of such systems enabling business transformations.
The market opportunity is real, with reports of AI being a 15 billion dollar industry, projected to rise to over 70 billion by 2020. IBM alone is investing 3 billion dollars to bring their Cognitive Computing to the Internet of Things. Samsung is acquiring VIV, the next-generation platform powering intelligent assistants.
Intelligent systems promise to bring great benefits to your business such as productivity and efficiency gains, enabling growth and scalability, and reducing costs to your normal business operations. On the other hand, it can transform the workforce and automate away many people’s jobs.
The digital revolution has enabled the increased connectivity powering the current trends, but in a post-digital age, Intelligent Empowerment looks into the future.
Firstly Computing, then ERPs and CRMs, and now we reached the proliferation of digital devices with increased connectivity—the Internet of Things—and globalization of the workforce drove the fifth wave of disruption: digital.
Intelligent Empowerment is the next revolution after digital. Every company wants to become an algorithmic enterprise and bring intelligent systems into their organizations. However, in the same way, this happened with mobile and digital, this won’t be an easy transition to realize the full benefit. It goes beyond technology and requires a transformation in people and processes of equal magnitude.
The implementation requires rethinking not only how people are organized, but also your existing processes. With intelligent systems being able to provide data-driven insights and perform data gathering and processing tasks much more efficiently than humans, you need to consider what roles will require real human power in the future. There will still be a need for human intuition and creativity in the workforce, but the predictable and procedural activities of some jobs will be more easily replaced by automation.
ENGAGEMENT DRIVE PERFORMANCE