Here’s how Cloud-based communications have proved as a lifeline during lockdown
1. Reaching out with help of cloud communication
How can you deliver when a lockdown closes all options of communication with your employees?
The answer rests in the rapid deployment of cloud services. After the government announced lockdown, many organisations started working from home through video conferencing.
As we’re starting to settle into a new normal, these cloud communications are just becoming embedded since the response received by many companies is overwhelming.
2. Cloud communications fits perfectly in such a pandemic
Business as usual doesn't remain the same in lockdown. Overnight, many event management companies have furloughed 40% of its employees, and turn to home working. Employees had access with the company’s occupational nurse through cloud-based video calls, in case their support is required.
To attain this objective, companies used modern intranet for collaborative working and meetings, along with a cloud-based project management tool that allowed complex CAD documents to be shared across teams, and CGI.
Creative Social Intranet is one such cloud-based social intranet that will offer a platform for internal communications for employees working remotely.
3. Relying on unified communications for support
When the Covid-19 outbreak arrived, small organizations were ready to support its employees working from home with help of a cloud-based system. The cloud communications platform offered by Creative Social Intranet reduces the cost of working from home, and also improves flexibility.
Helpdesk tool in Creative Social Intranet helps divert support requests and queries by employees to the concerned departments. Tracking of support tickets was made easy with the helpdesk tool.
4. Keeping employees engaged and productive during lockdown
A weekly “Friday Fun” challenge is just one way of using cloud services to keep your employees engaged and productive during the lockdown. Many companies are also using Social Intranet to support working from home, accessing cloud-based email, introducing events, contests, on the intranet to keep the employees engaged through Modern Intranet.
5. Efficiency, productivity and creativity with Creative Social Cloud Intranet
Cloud communications are critical to the company’s ability to continue doing business. Slack is used exclusively instead of email for faster, briefer messaging. Creative Social Intranet is a cheaper and better alternative to Slack.
Creative Social Intranet proved to be a cost effective solution for sharing and storing documents online. Scheduling meeting agendas were made easy with the calendar tool in Intranet. The pandemic has changed the approach to remote working and business continuity in future.
Earlier the business case concentrated more on efficiency and productivity, but it’s now time to think and be creative.
