5 Important Features of the CMS Employee Intranet for Your Organization

Date: 21-Mar-2023

CMS intranet for employees

An intranet content management system is vital for creating an effective and engaging digital workplace. Being able to publish content quickly, simplify information management, and increase social engagement among employees from an easily accessible internal communication platform will have a significant effect on how efficiently your organization runs.

Your intranet’s content management system (CMS) is its beating heart. It lets your team keep your intranet up-to-date, which reduces inefficiencies, builds networks among your employees, and makes for an effective internal communications tool.

Since it’s such an important tool for your business, there are a few must-haves you should look for in an intranet CMS. Here are our top five:

1. A strong user interface is required for your employee intranet CMS.

Your company intranet should make it easy to communicate with your colleagues. But if your intranet Content Management System is hard to use, you won’t be able to do that.

Many CMS solutions are not designed well and can be hard to use. This can make it difficult to communicate within your business, and may even add more inefficiencies.

It’s essential to look for an intranet CMS with a clear, uncluttered user interface that’s easy for users to pick up. Here, easy drag-and-drop page building with widgets is a great place to start, and you should also look for:

  • Advanced search functions to save time trawling through page hierarchies and libraries
  • Customizable dashboards so that each user can easily access the tools they use
  • A visual text editor with real-time previews available to make page editing easier

2. You should select a secure intranet CMS system.

Your intranet CMS solution contains a lot more than just content creation tools – it might also be used to host important company documents, personal records of employees, and other information that could be valuable to hackers.

When looking for a strong intranet CMS solution, make sure to find one with robust security features that will protect your data from external threats. But it’s also important to focus on access controls internally – insiders are responsible for 22% of security incidents annually.

Some features to look for in a secure intranet CMS solution include:

  • Encryption of sensitive data
  • Role-based access controls
  • Activity logging and auditing
  • Intrusion detection and prevention

By restricting access to sensitive data that is stored in your intranet CMS, you are decreasing the chances of data loss if accounts were to ever get compromised. This could happen if devices are lost or if someone falls for a phishing scam, for example.

It is also important to analyze your company’s security needs and look for features that will support these needs. This is different for every sector. For example, if you are a healthcare provider in the United States, you will want HIPAA compliance to be a top priority on your intranet CMS criteria list. Creative Social Intranet offers all of these features.

3. Collaboration across the organization should be made easier by your intranet CMS.

A successful intranet is always changing and evolving. The best intranet solution isn’t a stagnant corporate news website that’s only updated every once in a while by a small internal communications team. Instead, it’s a two-way publishing platform where employees can build their social network, share engaging content, and access crucial company information.

If you want to enjoy the employee engagement benefits that come with a dynamic corporate intranet, you’ll need to encourage users to create user-generated content and have the tools to support this.

Accounts with access controls are a great way to keep things organized and secure within your company. By allowing only certain people access certain areas, you can avoid any sensitive information from being accidentally shared. This also allows employees from different departments to contribute without needing access to everything.

Content targeting options are another great way to improve employee engagement. By serving the most relevant content to employees, they are more likely to stay engaged and find the intranet useful. This is a great way to keep people coming back to the intranet CMS.

It’s important to find a social media platform or employee intranet with strong moderation capabilities. This will help you keep track of conversations and comments, and add to them when necessary. Being able to create and moderate discussion threads, monitor comments on important posts, and encourage engagement are vital functions of your employee intranet platform – make sure your content management system facilitates them.

4. You should use a code-free intranet CMS system.

A fully customized, branded intranet platform can have a positive impact on employee engagement and a sense of shared purpose with the company. Therefore, it’s important that your intranet CMS offers customization options so you can build and brand your digital workplace in a way that makes sense for you.

One potential issue to be aware of is that the average user from an internal communications team may not have a background in front-end development. So, you’ll need to make sure that all customization tools can be used effectively by anyone who doesn’t know HTML/CSS.

Drag-and-drop features and visual interfaces are the future for the majority of business intranet users and reduce overall the time and effort it takes to manage your intranet CMS.

5. The scope of your intranet CMS should be upgraded.

Intranet tools are often viewed as the backbone of a digital workplace for businesses. This is because they provide a central location for employees to request and approve leave, manage expenses, and perform other essential tasks for the organization. Having an intranet makes it easier for businesses to manage their operations and ensure that everything runs smoothly.

When looking for employee intranet software solutions, it’s important to choose a platform with features that extend beyond basic page building and document management. Some of these key features include:

  • A form builder that supports employee engagement surveys, as well as filing expenses and booking leave.
  • Analytics, so you can see which pages on your intranet are being read and which ones need improvement.
  • Integration with learning management systems (or an integrated LMS of its own) so you can manage digital content across your workplace from a single access point.


So what’s the one way that can boost your employee engagement?

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